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Check in patients, manage the waiting queue, register visitors, and reach any department in seconds — all from one workspace built for EFTU reception staff.
Most recent check-ins
One tap to common tasks
For critical cases — connect directly to the ER team
Every arrival needs a queue ticket — walk-ins and scheduled patients alike. Confirm identity before sending them to wait.
Update status when doctors are ready. Waiting patients see accurate flow only when the desk marks them in consultation or done.
Inpatient wards require a visitor record. Capture relationship, host patient, and ward before issuing a visitor pass.
Issue a queue ticket and notify the department
Best practices for front desk staff
Verify patient identity with ID card or appointment confirmation before issuing a queue ticket.
For emergency cases, bypass the queue and call Ext. 101 immediately — do not delay triage.
Inform patients of estimated wait time and direct them to the correct waiting area.
Update queue status when the doctor is ready — mark “Send In” to notify the patient.
Track and update patient status in real time
| Patient | Department | Status | Actions |
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Outpatient visits — click Check In when patient arrives
Log visitors for inpatient wards
Active visitor log
| Visitor | Relation | Time In |
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Quick extensions for paging and transfers · Main line +251-912-95-86-02